Not to lambast people who belong to the Call Center Industry, but I just stumbled upon one post in Multiply looking for Call Center Professionals. By being a Call Center Agent, are you considered to be a Professional already?
The dictionary defines a profession as:
“Profession (noun) – an occupation requiring special education (especially in the liberal arts or sciences)”
What special education is required to become a Call Center Professional, when some contact centers even hire High School graduates.
Nagtatanong lang po ..
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Being a professional also means that a recognized group (also composed of professionals) has acknowledged that you have the education, training, and skills needed to practice the profession. This idea dates since the dawn of civilization where highly-skilled craftsmen would organize and only bring to their group people who have shown mastery of their profession.
Professional connotes education, integrity, expertise, education, wisdom and lots of positive things.
It is no surprise many companies mark their employees as “professionals” even though they are just fooling every one including themselves.
how come sitel phil. hired this bitchy gorl named yolanda cadlum. very hard tongue in her english grammar and how about the accent..??? ot sucks!! eeewww, yuck!! very local and very native accent. what the fuck!!
papano nakaka lusot sa hr ang ganito kapangit na grammar???
panawagan yan sa sitel phil. para kayong walang credibility dyan!!!
Professionalism is not an issue of academic background but COMPETENCE /Quality/Proficiency/Excellence in chosen field or trade or profession, and high standard of professional ethics, behavior and work activities.
It is the final output (i.e. work, service, creations, products, etc. and even quality of life) that is the true determinant whether an individual deserves the term “Professional.”
Academics and scholastics for all its arrogance is a mere criterion to it, which in Western convention ranks very low already, as experience and portfolio or equivalent work exposure is a much reliable factor in enabling a person to be competent in his chosen field.
You may be schooled in the best schools you could name, but if you suck…you simply suck. Add to this if you had teachers who suck as well…and who were too blinded by their own egos and hardpressed lives…you graduate as a bitter sucker…a sycophant to the meaningless and superficial system.
And you ask yourself at the end of the day, did I really contribute something worthy and notable to this world? Lem’me see…I got a nice diploma from a prestigious school…maybe I did…but your conscience tells you…You’re a sucker. So, you try your best to make others feel like one too…because you went to a lot of trouble becoming a sucker…others should suffer the same.
The real professionals…that is, those who do pioneer the technology and creativity for the world to benefit from believes in the individual’s unlimited potential to release that knowledge from within themselves…with or without formal schooling.
Because all known potentials are inherent to the individual. The school is merely a medium to evoke that out of him.
To Bob,
get a life!..