Leading BPO and CX provider VXI Global Solutions unveiled its fifth site in Davao City to cement its current legacy as the largest employer in the region. The BPO’s new location at SP Dacudao Loop, Agdao, Davao Park District will add to VXI’s over 40 global service locations and generate new job opportunities for citizens in the region.
“We are very proud of our achievements here in Davao. Our standing as the largest employer in this region not only allows us to employ and provide a livelihood to thousands of Davaoeños and their families but also contributes to the growth and development of the community at large. We cannot wait to grow our team even further with the launch of this new site in Davao Finance Center,” according to Eppie Titong, VXI SVP and Country Manager.
The Davao City Investment Promotion Center (DCIPC) has recently recognized VXI Davao for its outstanding contributions to the success of the city’s economic development programs. VXI is currently the largest employer in the region with 7,000+ employees in existing sites at SM Ecoland, Felcris Centrale, Robinsons Cybergate, and Robinsons Cybergate Delta.
“VXI is a great partner to the Davao Government and we’re happy to see their consistent growth throughout the years. VXI is one of the first BPO companies who believed in the talent of Davaoenos and we are in full support of their expansion as they showcase local capabilities on the world stage,” said Davao City Mayor Sebastian Duterte.
Founded in 1998, VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. The company has 40,000 employees in more than 40 locations in North America, Asia, Europe, and the Caribbean delivering omnichannel and multilingual support, software development, quality assurance, and CX advisory, automation & process excellence to the world’s most respected brands.
“Davao is a key part of our business and we see this region growing even further in the next few years. In our nearly 10 years of operating in Davao, the passion of Davaoenos for customer service is something we can truly rely on. We are also very thankful for the support of the local government for allowing us to set up world-class operations in this amazing location,” said Jared Morrison, VXI Chief Operating Officer (COO).
VXI is backed by private equity investor Bain Capital and is one of the fastest growing, privately-held business services organizations in the United States and the Philippines, and one of the few US-based customer-care organizations in China.
The Davao City site opening ceremony and press conference were graced by Davao City Councilor Bernie Al-ag representing Davao City Mayor Sebastian Duterte, members of the VXI Executive Team led by VXI SVP and Country Manager Eppie Titong, and VP Operations Jamie Salazar.