PalawanPay, the cutting-edge eWallet application developed by the renowned Palawan Group of Companies, proudly announces a significant achievement: hitting the 15 million registered users mark in under two years. This milestone firmly establishes PalawanPay as one of the fastest-growing eWallet platforms in the Philippines, reflecting the company’s dedication to continuous innovation and customer-centric business practices in the dynamic digital finance landscape.
In line with its commitment to meeting the evolving needs of its loyal customer base, PalawanPay has diversified its services. The app now offers a comprehensive range of features, including seamless fund transfers, efficient bill payments, quick e-loading, and a dependable integrated QRPH scan-to-pay function, responding effectively to the increasing trend of cashless transactions.
“This underscores the growing confidence people have in PalawanPay. We have consistently aimed to cater to the needs of our ‘sukis’. With the surge in digital wallets, introducing our own e-wallet app became a natural progression, enabling us to provide fast, safe, and secure money transfers. We steadfastly uphold our brand promise of ‘mura, mabilis, at walang kuskos balungos na serbisyo’ (affordable, fast, and hassle-free service),” according to Third Librea, PalawanPay’s Business Executive Officer.
Responding to customer feedback and a desire to enhance convenience, PalawanPay has integrated pawn renewal and international remittance services into its app. The pawn renewal feature allows customers to conveniently renew their pawned items at any time and from anywhere, offering unparalleled flexibility. This service can be accessed online or at any of the 3,300 Palawan Pawnshop branches. The international remittance service facilitates an accessible, fast, secure, and efficient method for families of Overseas Filipino Workers (OFWs) to claim remittances from PalawanPay’s international partners, utilizing a vast network of over 6,000 branches and authorized agents nationwide.
PalawanPay distinguishes itself with more affordable cash-in and cash-out fees compared to other e-wallets. The app offers free cash-in for the first PHP10,000 in single or accumulated transactions each month, with a modest 1% charge for transactions exceeding the PHP10,000 limit — significantly lower than the 2% charged by other eWallets. The cash-out fee is also impressively lower, up to 53%, compared to competitors.
The app assures users of immediate fund availability for cash-out transactions, ensuring a swift and hassle-free experience when cashing out at any Palawan Express branch. PalawanPay also extends its services to minors (ages 13-17) and foreigners residing in the Philippines, promoting inclusivity and enabling them to send money conveniently to any Palawan Express Pera Padala branch.
PalawanPay is set to offer ProtekTODO products, the Palawan Group of Companies’ affordable personal accident insurance, providing additional security and protection for users and their loved ones. In commitment to providing exceptional customer care, the company ensures accessibility through various platforms for inquiries and concerns. Whether through phone, email, live chat, or Facebook Messenger, the Palawan Group of Companies offers a robust support network, with assistance available at any Palawan Pawnshop – Palawan Express Pera Padala branch.
With exceptional features and comprehensive customer service underscores the company’s dedication to prioritizing the needs and satisfaction of its users. Achieving the remarkable milestone of 15 million registered users in less than two years demonstrates the widespread appreciation for the app’s convenience and benefits. The Palawan Group of Companies remains steadfast in its mission towards achieving widespread financial inclusion and digital empowerment.
Join the ever-growing community of satisfied users by downloading the PalawanPay App today and experience seamless, reliable, and innovative financial services at your fingertips.