Converge ICT Solutions has secured prestigious accolades at the Asian Telecom Awards 2024. The company’s visionary approach to telecommunications has earned it recognition in three significant categories, including Broadband Telecom Company of the Year, AI Initiative of the Year, and Technology Innovation of the Year.
Despite navigating a challenging economic landscape, Converge has emerged as a frontrunner in the information and communication technology (ICT) industry, consistently delivering reliable, efficient, and affordable services to its extensive customer base, which now exceeds two million residential subscribers.
At the core of Converge’s success is its unwavering commitment to innovation and operational excellence. The company has clinched the title of Broadband Telecom Company of the Year – Philippines for the third consecutive year, reaffirming its dedication to cutting-edge solutions and unparalleled connectivity.
“Converge has been in a relentless pursuit to provide world-class connectivity and service. We are honored and humbled to be crowned the Broadband Telecom Company of the Year for the third straight year. This award is a reflection of our continuous commitment to connecting communities and boosting opportunities and growth for all Filipinos,” according to Jesus C. Romero, Converge Senior Executive Vice President and Chief Operations Officer.
Converge’s success story is deeply intertwined with its robust infrastructure, featuring an extensive network of over 685,000 km of fiber optic cables. This infrastructure expansion, coupled with strategic partnerships with global peering partners like Singtel and NTT Communications, has enabled Converge to enhance network diversity and deliver superior service quality.
The company’s domestic network infrastructure, designed to be non-blocking with high availability and low latency, boasts 800 Mbps links in key segments, ensuring optimal performance. Converge’s superior network capabilities have recently earned it multiple Ookla® Speedtest Awards™, including Fastest Internet Service Provider, Best Video Experience, Best Gaming Experience, and Top-Rated Internet in the Philippines in the second half of 2023.
Converge’s pursuit of excellence is further evident in its victories in the AI Initiative of the Year and Technology Innovation of the Year categories at the Asian Telecom Awards. These wins solidify its position as a trailblazer in the telecom industry, actively driving transformative shifts and reshaping the digital landscape.
A highlight of Converge’s commitment to technological advancement is the Network Intelligence and Automation Platform (NIAP). This groundbreaking initiative integrates artificial intelligence (AI) to automate network fault detection, performance management, and field operations. NIAP leverages the strengths of both human intelligence and AI technology, enhancing the overall customer experience.
“We are honoured to be recognized by the Asian Telecom Awards in the categories of AI Initiative of the Year and the Technology Innovation of the Year (Philippines) for the NIAP in our Network Operations. At Converge, we are doing good on our promise to leave no one behind and this means putting the best technology into our network. We will continue that mission for the millions of Filipinos we serve,” said Converge Chief Network Transformation Officer Paulo Martin Santos.
With its dedication to providing unparalleled connectivity and pioneering technological solutions, Converge ICT Solutions continues to set industry standards and redefine the future of telecommunications in the region. The Asian Telecom Awards 2024 acknowledges businesses and initiatives that not only propel progress in the telecom industry but also ignite transformative shifts, reshaping the digital landscape.