If you will ask me, I have personal reasons to believe that the allegations on this news report has basis and could be true:
Why? Just read my email sent to the Civil Service Commission and Bureau of Internal Revenue last 24 Jun 2015:
I paid a visit to BIR RDO 43A this afternoon (the one bearing the address:
2nd and 3rd Floor Rudgen Building, Shaw Blvd. Brgy. San Antonio, Pasig City beside the office of SSS and in front of Pag-Ibig Fund) to have my records transferred to another RDO.
I was accommodated by a BIR staff at counter #11. He is courteous but lacks the extra mile. I asked him of the procedures regarding my concern. He asked me to accomplish a form, which I already have filled-up but I lack the RDO numbers (new and old). He told me to ask to the Security Guard for the RDO of my new district. I thought it was a joke. So I politely confirmed with him that I need to ask the Security Guard for the RDO number, and he uttered, “Oo. Alam niya lahat ng RDO numbers.” When I asked the Security Guard, he was quite puzzled … and do not know the answer to my inquiry, as well. So I had to go back to counter #11 and told him that the guard is not much of any help. That is the only time he asked the guy at counter #10 to key-in for the RDO number.
You see, I do not normally go to government agencies and do errands. It is just that my personal assistant is on leave, thus I took time and made the visit to the RDO Pasig myself.
I guess this personnel failed to undergo an Extra Mile training … or was he sleepy and/or eager to go home the time my queue number was called (he keeps on uttering, “Wala bang kape dyan? Pakape ka naman.”).
Appreciate feedback the soonest.
Maraming salamat po!
Robert “Bob” Reyes