We received an odd email from one of our clients saying that they hit a bug in Mailman:

Bug in Mailman version 2.1.11.cp3

We’re sorry, we hit a bug!

Please inform the webmaster for this site of this problem. Printing of traceback and other system information has been explicitly inhibited, but the webmaster can find this information in the Mailman error logs.

Upon checking, it seems that a recent cPanel upgrade changed the permissions of the Mailman folder, resulting to the error. A quick fix can be done using the command line (or via SSH to your Linux server):

chmod 02775 -R /usr/local/cpanel/3rdparty/mailman/

If you were helped of this post, your “Thank you!” is accepted, but your PayPal donation is better.


ABOUT THE AUTHOR

Robert “Bob” Reyes is a technologist, an ICT Consultant and Tech Speaker, a certified Google IT Support Specialist, and an Open Source advocate representing the global non-profit Mozilla (makers of Firefox) in the Philippines. Bob is a Technology Columnist for the Manila Bulletin Publishing Corporation and an aviation subject matter expert contributor for Spot.PH.

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