I heard that Globe GCASH has a new offering: an American Express Virtual Card – will let me shop to USA-only websites even if I’m not there physical. How awesome will that be?! So I immediately went online to https://www.gcashonline.net/gcashamex and clicked on the “Sign-Up for your ONE-MONTH FREE trial” link. After keying in the required information …

globe-gcash-american-express-virtual-card-application-1

Then came this message alert:

globe-gcash-american-express-virtual-card-application-2

Based on the instructions, since I am a PREPAID subscriber, I headed to Globe Business Center at SM Mall of Asia after a business meeting. I was in queue for almost an hour, only to be told that they cannot do anything about my concern.

Instead, I was advised to call the GCash Hotline 2882. I thought only POSPAID subscribers are the ones to call 2882?! The problem is that I tried calling 2882 earlier today, but to no avail (read as NO Globe Signal!).

Let’s see tomorrow. I will try to call 2882 again. Not a good start for me in applying this new financial tool! I’m a loyal Globe GCash user. I even have a customized GCash ATM card at my possession!


ABOUT THE AUTHOR

Robert “Bob” Reyes is a technologist, an IT Consultant and Tech Speaker, a certified Google IT Support Specialist, and an Open Source advocate representing the global non-profit Mozilla (makers of Firefox) in the Philippines. Bob is a Technology Columnist for the Manila Bulletin Publishing Corporation and an aviation subject matter expert contributor for Spot.PH.

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