If you will ask me, I have personal reasons to believe that the allegations on this news report has basis and could be true:

Why? Just read my email sent to the Civil Service Commission and Bureau of Internal Revenue last 24 Jun 2015:

Hi there!

I paid a visit to BIR RDO 43A this afternoon (the one bearing the address:
2nd and 3rd Floor Rudgen Building, Shaw Blvd. Brgy. San Antonio, Pasig City beside the office of SSS and in front of Pag-Ibig Fund) to have my records transferred to another RDO.

I was accommodated by a BIR staff at counter #11. He is courteous but lacks the extra mile. I asked him of the procedures regarding my concern. He asked me to accomplish a form, which I already have filled-up but I lack the RDO numbers (new and old). He told me to ask to the Security Guard for the RDO of my new district. I thought it was a joke. So I politely confirmed with him that I need to ask the Security Guard for the RDO number, and he uttered, “Oo. Alam niya lahat ng RDO numbers.” When I asked the Security Guard, he was quite puzzled … and do not know the answer to my inquiry, as well. So I had to go back to counter #11 and told him that the guard is not much of any help. That is the only time he asked the guy at counter #10 to key-in for the RDO number.

You see, I do not normally go to government agencies and do errands. It is just that my personal assistant is on leave, thus I took time and made the visit to the RDO Pasig myself.

I guess this personnel failed to undergo an Extra Mile training … or was he sleepy and/or eager to go home the time my queue number was called (he keeps on uttering, “Wala bang kape dyan? Pakape ka naman.”).

Appreciate feedback the soonest.

Maraming salamat po!

Best regards,

Robert “Bob” Reyes

After six (06) days, I got a response via email:

Dear Mr. Reyes,

We are truly sorry for the inconvenience and disappointment you have experienced while transacting business with our co-employee. The Revenue District Officer immediately made an investigation on the incident and instructed Group Supervisor XXX to issue a 48-hour memorandum to the concerned employee to answer the complaint. Rest assured that appropriate sanction will be imposed to address this concern and will serve as reminder to the other employees of the dictum that public office is a public trust and that we shall serve the public with utmost responsibility, efficiency and courtesy.

Again, our apologies to you Sir.

Chief, Assessment Section


I sent a reply asking for a copy of the investigation, but instead I was sent with this letter (via email):

BIR Letter

As the saying goes, “the best things in life are free.” Same applies to software that you install in your machine or devices. Whether you are a student, a professional or simply a home buddy, I know that you will agree with me in saying that productivity suites are the most used apps in your machine. First thing that comes into our mind when we talk about productivity software will be Microsoft Office. However, being a commercial product, one will have to shell out around PHP260 per month for an Office 365 Personal subscription or a one-time purchase of the stand-alone installer, costing around PHP4,700 for Office Home and Student 2013.

For the ordinary Juan, these prices are too steep to a point wherein people are tempted to use counterfeit or pirated versions of the software suite. Well, I have some good news for you. No need to use pirated software (piracy is a crime, remember?) with these alternatives to commercial productivity suites like Microsoft Office.

Google Docs

If you are a Gmail user, then Google Docs is not alien to you. Gives you access to Google Docs as word processor, Sheets as spreadsheet, Slides to create slideshows, Forms to create custom surveys and signup sheets, Drawings to make diagrams and My Maps to create and share custom maps. It comes with a 15GB storage, shared across Google Drive, Gmail and Google Photos. For an annual fee, you may opt to subscribe for more storage space.


Perhaps one of the most popular free and open source office suite before the advent of webwares (software that is accessed using a web browser) is LibreOffice. This productivity suite is developed by The Document Foundation and was forked from OpenOffice.org in 2010. LibreOffice uses the international ISO/IEC standard Open Document file format as its native format in saving documents across all of the applications in the suite. Comes in the software package is Writer (word processor), Calc (spreadsheet), Impress (presentation), Draw (vector graphics editor), Math (create formula using XML) and Base (database management).


Commonly known as OpenOffice or OOo, it is the open source version of the then popular StarOffice suite by Sun Microsystems. Version 1 of the application suite was released in May 2002 and was poised to go head-to-head with the Microsoft Office suite. A year after Oracle Corporation acquired Sun Microsystems, in 2011 they announced the donation of the project to the Apache Foundation; effectively ceasing the commercial version of the suite. OpenOffice.org has the same set of application components as with the LibreOffice suite. One of the noticeable difference between the two open source application suites will be the user interface.

WPS Office

Formerly known as Kingsoft Office, WPS Office. Since WPS Office 2005, it supports Microsoft document formats by default (aside from the native Kingsoft formats) and has a user interface which is similar to Microsoft Office. WPS Office runs on Windows PC, Android and iOS devices and has 890 million users worldwide; it is free for personal use and has premium subscription for business users.

Microsoft Office Online

Yes, Microsoft Office has an online (browser-based) version! If you are the type of person, who is forever online, then the free Microsoft Office Online suite might just be a fit for you. One just need a Microsoft account to create and share Office documents using Word Online, Excel Online, PowerPoint Online or OneNote Online). Files created using this webware are stored in your OneDrive account. You can also send and receive files using your Outlook.com email account.


Article (edited) published in the Manila Bulletin, Tech News Section last Mon 27 Jul 2015.

Today marks the debut of my career as a newspaper columnist. Seriously. I was invited by our friends at the Manila Bulletin to write technology-related articles for the country’s number one daily, and here’s my very first newspaper printed article:




In my article this week, I discussed the Alternatives to Microsoft Office. Thank you very much to the awesome Tech News section editorial team of the Manila Bulletin, headed by our Editor Art Samaniego, Jr for giving me the opportunity (and for the awesome layout of the article)!


Some ten (10) years ago, Mozilla launched the original MDN (Mozilla Developer Network) wiki site — 23 July 2005. Currently, MDN has more than 4 million users per month and has more than 1,000 volunteer editors worldwide. Here’s a chronology of events surrounding the MDN:

  • 2005: Mozilla obtained a license from AOL to use content from Netscape’s DevEdge site. The DevEdge content was mined for still‐useful material, which was then migrated by volunteers into a wiki so it would be easier to update and maintain. The new wiki was launched in July 2005 as Mozilla Developer Center (MDC), also known as “devmo,” shorthand for its domain name, “developer.mozilla.org.”
  • 2010: The name was changed to Mozilla Developer Network (MDN), reflecting the site’s growth into a nexus for all developer documentation related to the Mozilla Project and open web technologies.
  • 2011: A “Demo Studio” section was added for web developers to share and show off their code, along with learning pages to provide links to tutorials.
  • 2014: The basic learning pages have been expanded into “Learn the Web” content for beginning web developers, including a web terminology glossary, which Mozilla staff and volunteers will continue to develop over the next few years.


Key facts about the MDN:

  • Original MDN wiki site launched on 23 July, 2005
  • Today it is one of the richest resources on the Web for documentation with 34,500 documents and climbing
  • Currently MDN has about 4,2 million users per month
  • More than 20,000 contributors have made about 510,000 edits to date
  • 1000+ people edit MDN every month
  • So far, MDN editors created 13,200 English pages and made 21,200 translations in 42 locales
  • 142 HTML elements documented, including all standard elements in HTML5, still experimental ones like and never‐standard, deprecated ones like (for historical reference).
  • 275 CSS properties documented, covering 60+ CSS‐related specifications, many of which are still being defined for example, writing‐mode, which controls whether lines of text are horizontal (such as for Latin and most other alphabets) or vertical (for Japanese and Chinese characters)
  • 300+ web terminology glossary
  • 90+ articles for complete beginners and learners in the “Learn the Web” section, e.g. explaining the basic difference between a webpage, a website, a web server, and a search engine.



In 2011, Mozilla launched a program called the Mozilla Reps (ReMo).

The Mozilla Reps program aims to empower and support volunteer Mozillians who want to become official representatives of Mozilla in their region/locale.

The program provides a simple framework and a specific set of tools to help Mozillians to organize and/or attend events, recruit and mentor new contributors, document and share activities, and support their local communities better.

I was one of the first to apply from this side of the planet and was officially accepted to the program on 09 Sep 2011. Each Mozilla Rep is attached to another Rep, who acts as his/her Mentor — aptly called Rep Mentor.

A few months later, I was invited to be a Mozilla Reps Mentor. As of this writing, I am currently mentoring 09 Reps from different corners of the globe.

All Rep Mentors are eligible to run for a seat in the Mozilla Reps Council. The Reps Council is part of the Mozilla Leadership. Reps Council members have a fixed term of one (01) year.

So I did ran and became part of the 3rd Mozilla Reps Council in March 2013. I was the Reps Council Chairman from October to November of that year. As I personally see the need for Southeast Asian representation in the Mozilla Reps Council, I did ran (again) for the 6th Mozilla Reps Council last October 2014 — I won a seat. I was the Reps Council Chairman (again) from April to May of this year.

So much for that long introduction about me, being a Mozilla Rep. So, what is this article (blog post) all about?

Being a Mozilla Rep is not just about the fun or bragging rights of it … it entails a lot of RESPONSIBILITY and COMMITMENT. Being a Reps Mentor, I saw how awesome Mozillians (FSA’s to casual contributors) became Mozilla Reps and went on (indefinite) hiatus as they cannot simply allocate time to fulfill their duties and responsibilities as a Rep.

Being a Mozilla Rep, you need to talk to a lot of people. Community Building is a people’s and numbers game. If you’re too shy, or simply not a people’s person, the ReMo game may not be for you. Talking to people is not limited to just presenting a slide deck or reading a speech — you must know the organization that you are representing, by heart.

Being a Mozilla Rep, you need to love (e)paper works. If you only know how much time a Rep devotes in planning events and campaigns. Not only that … Reps are also required to have a post-event report and quantitative metrics to determine the success (or otherwise) of an event or campaign. Not to mention the tedious process of preparing a budget request, which is to be approved by your Reps Mentor and by the Reps Council.

Being a Mozilla Rep, you must know Mozilla by heart. Self explanatory. It is not enough that you use Mozilla products. You must know how the organization operates and the awesome people behind it.

You DO NOT NEED to become a Mozilla Rep to be an awesome Mozillian. Just do good — it’s part of our (Mozillian) code.

Actually, I could not remember the last time I gave a talk precisely just about Mozilla Firefox.

This holiday weekend, I was invited tasked to give a talk about our favorite web browser to attendees of the Mozilla Philippines Community (MozillaPH) Firefox Student Ambassadors (FSA) Camp 2015 at the Shercon Resort & Ecology Park in Mataasnakahoy, Batangas.

Created a new slide deck for this lecture entitled Firefox 101:

Firefox 101 (FSA Camp Philippines 2015) from Robert ‘Bob’ Reyes