I had high praises when it comes how satisfied I am with my UnionBankPH EON Cyber Account (Visa Electron), not until yesterday when I cannot use it online. Usually, then I encounter the error:
“We are unable to process your request. Please use another card or payment method.”
I simply wait for a few hours, and my online purchase pushes through. But since 48 hours ago, I (and some other EON users) cannot make any payments online through my UnionBankPH EON account. Tried to call their Customer Service Hotline, but I am always on hold for atleast 30-45 minutes. Sent an email to them, but no reply is received up to this writing.
Is EON Visa Electron down? Or is it just me?