Not to lambast people who belong to the Call Center Industry, but I just stumbled upon one post in Multiply looking for Call Center Professionals. By being a Call Center Agent, are you considered to be a Professional already?
The dictionary defines a profession as:
“Profession (noun) – an occupation requiring special education (especially in the liberal arts or sciences)”
What special education is required to become a Call Center Professional, when some contact centers even hire High School graduates.
Nagtatanong lang po ..



