Comments on: “Stupidity” of BDO: Smart Money Transactions

By: e

Thu, 17 Nov 2011 03:25:32 +0000

That was honest of you. I also had a problem with my Smart Money. First when I tried to go to a BDO branch to load the card, they can’t do it. They said I need to go to Smart. A smart wireless it is, I went and I deposited P2000. I checked my balance and it was P0.00. What the bloody heck right? I applied for a Smart Money card to verify my PayPal account but since Smart Money became pain in the @$$, I can’t verify my PayPal. I was devastated because I thought Smart money was the only way I can verify PayPal without a credit card, no matter my mom wanted me to use anything but a credit card while I’m still a teenager. I was crying while googling “verify paypal without credit card philippines” then I found EON VISA debit card and I got the card immediately after I submitted the eon form. My Smart Buddy sim card is now expired, before that, I went back to the smart wireless center, I then load the sim card so they can check the smart money balance and they also had it not working. I told them my another complaint which was I can’t also withdraw the P2000 on any BDO and Megalink ATM. They advised me to call Smart, I did but the one I talked trough the phone told me I need to go to the highest Smart colonel. Now I just think why make it very complicated when it’s just so simple, I have my receipt and my smart money that says 0 balance. After that bullshit of contacting Smart, I just found out for myself that they can’t fix it though they can, they’re just very poor in customer service.

By: Transformers The Games

Transformers The Games — Fri, 11 Nov 2011 13:17:57 +0000

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By: tainz

tainz — Sat, 13 Nov 2010 01:40:32 +0000

Well, sino kaya ang mas stupid? Here’s my actual experience kahapon lang, 1:30 pm calling Smart Money Hotline 15177.I need to verify my paypal but I have no credit card from PH. Luckily I have Smart Money Card but need to be reactivated.I live quite far from the city kaya I made sure na hassle free ang transaction ko going to KORONADAL CITY smart wireless center to reload my old SM card. Called 15177 and asked if ok bang magreload/reactivate ng smart money card using US credit card? After a long waiting period,she came back and answered yes its possible.I double checked saying my SM card is inactive na but will deposit using credit card in smart wireless center, again she confirmed yes its no problem at all. So drive to the city, wait in line sa sales..fill up reactivation form..wait in line sa cashier, 2 hours after, I was told, sorry maam we dont accept credit card payment sabay simangot with the look of “ang tanga mo”? WTF@#$#@!!!! Right there I called the 15177 again trying to be reconnected to the girl (Genevieve) who got my call..”sorry maam, we cant do that”. Do they really record conversations? Nirereview ba talaga ang mga calls afterwards? kasi andami ko nang narinig na complaints how boobitz ang mga tumatanggap ng calls/inquiries sa smart hotline.

By: joyax

joyax — Wed, 08 Sep 2010 10:38:23 +0000

hi guys, its a protocol with bdo people. I work in a remittance company and we are a smart and bdo tie up.Kasi po ung smart money system pg nilagay mo ung card # hindi nagaapear ung name so kung hindi tally according dun sa name na nilalagay mo at smart money # sorry ka na lng gudbye na ang pera mo.

By: amatz

amatz — Mon, 02 Aug 2010 00:11:17 +0000

commento lang…. nasa rules kasi yun paps na bawal na wala ang card… kasi nga kung may pagkakamali sa isang numero eh hindi na pwede ibalik ang pera… ang problema lang is yung teller dapat sinabi nya sa iyo na kapag mali ang number eh bawal nga ibalik… you cant call it stupidity… but security purpose lang….

By: dickyam

dickyam — Fri, 16 Jul 2010 06:18:02 +0000

i think they need to restrict to prevent scams. kasi dami nagreklamo (matagal na issue na to eh) after nila magpadala ng paymetn thru either smartmoney or gcash.. nawawala bigla ang seller.. at di na macontact…

kay minsan nirerequire nila na dala yong card. dunno if its already lifted.. this is the case i think 3 yrs ago pa.

best thing is to deposit to a smart wireless center.. mas mabilis pa yata. :)

By: sol

sol — Wed, 07 Jul 2010 01:20:13 +0000

hay bkit ganun ung atm smart money card.d man lng tanggapin s lahat ng atm machine.peo malman nman ung atm account q…

By: eyouth

eyouth — Thu, 24 Jun 2010 00:43:51 +0000

bati ang smart, way ayo, mangawat ug load… hehehehe

By: sheryl aro

sheryl aro — Sat, 08 May 2010 11:39:09 +0000

I think the confusion started between a transfer and a deposit…

Deposit term is used if you are the owner of the account.

Transfer is when you are putting money on someone else’s smart money account.

By: akomaba

akomaba — Wed, 14 Apr 2010 18:51:54 +0000

Di nman po maganda ang globe. di ka makakapgpadala ng pera kpag di ka registered sa gcash at kung ndi ka globe… hayz. I tried once kc. need nung couzin ko mgpatransfer ng pea sa isang gcash no. apparently ndi pde ung couzin ko kc my klase.. kaya ako pumanta sa Globe center. Sbi ko Money Transfer tru gcash. Tnanong sa akin kung registered daw ba aq sa gcash. tpos ayun. need pa daw globe. eh. paano un. Smar user ako eh.